Q. How do I set up a Gmail connection with Soocial?
A. Go to the http://www.soocial.com/connections page and choose "Add Gmail"
A. Go to the http://www.soocial.com/connections page and choose "Add Gmail"
Q. How many Gmail connections can I have?
A. - Free account: you haven have three gmail connections this also is the total amount of connections you can have for the free account
-Premium account: You can have a unlimited amount of Gmail connections as long as they belong to the person that owns the Soocial account.
Q. Some groups (Family, Friends, Coworkers) are not syncing for Google apps.
A. This is a known issue. Google Apps will not sync native groups please check this thread on our forum. http://gsfn.us/t/uy0f
Q. Will the groups in Gmail and Google apps sync with Soocial?
A. All groups will be synced with Soocial as long as the contacts are part of the "my contacts" folder in Gmail.
Q. Is it possible to only sync part of my contacts from Gmail/Google apps?
A. Soocial only syncs with the Gmail "My Contacts" group. So if you would only keep the some contacts in there then this would work.
Q. Can I set the sync frequency for syncing with Gmail/Google apps?
A. The server determines when your gmail connections get synced. About once a day for the free account and up to six times a day for the premium accounts.
Q. I only want part of my contacts to sync with Soocial. Is that possible?
A. You can use filters to select contacts by groups or contacts details to sync with any connection. www.soocial.com/connections
Q. The Addresses I enter in Gmail don't make it to Soocial correctly.
A. In Gmail the Address field is one multiple line text field. Soocial can not see what part of the address field is on what line. We recommend using the Soocial website for editing those fields.
Q. Is there any way I can set the sync with Google contacts to be one way?
A. Soocial does not support one way syncing
Q. Not all contacts that are in Google are being synced to Soocial
A. Soocial only syncs contacts that are in the Gmail "My Contacts" group. The reason for this is that Gmail automatically adds a contact for every mail you reply to.
Q. Will all contact fields in Google contacts sync with Soocial?
A. Yes, all fieds are supported.
A. Soocial does not support one way syncing
Q. Not all contacts that are in Google are being synced to Soocial
A. Soocial only syncs contacts that are in the Gmail "My Contacts" group. The reason for this is that Gmail automatically adds a contact for every mail you reply to.
Q. Will all contact fields in Google contacts sync with Soocial?
A. Yes, all fieds are supported.
