Support Center

Windows Live Connection FAQ

Last Updated: Jun 24, 2011 05:19PM CEST
Q. How do I set up a Gmail connection with Soocial?
A. Go to the http://www.soocial.com/connections page and choose "Add Gmail"

Add Windows Live

 
Q. I get a message saying that the authentication for Windows Live has expired why is that.
A. The authorization period in Windows Live is broken. When you set up a connection with Windows Live a year permission is offered. This does not work though. The permission will expire the next day. You have to pick the "month" option.

Q. How many Windows Live connections can I have?
A. You can have one Windows Live connection in your Soocial account.

Q. What fields are supported for windows Live?
A. Most fields are supported. Not supported:
- Contact Pictures.
- Notes field
- Relationship fields
- Custom fields
- Job title
- Any email or phone number without a label. (Home;Work;Other) 
Any of those fields will be kept in Soocial.

Q. Is there a limit to how how many contacts Windows live can hold?
A. Windows Live can hold a maximum of about 1250 contacts. If you have more contacts in Soocial then not all your contacts will make it to Windows Live. You can set up a filter to only have a choice of your contacts on windows live. The filters can be found on the www.soocial.com/connections page in each connections settings.


Q. Will the groups in Windows Live sync with Soocial?
A. All groups will be synced with Soocial.
 
Q. Is it possible to only sync part of my contacts from Windows Live?
A. Soocial will sync all contacts from Windows Live. It is not possible to only sync a selection.
 
Q. Can I set the sync frequency for syncing with Windows Live?
A. The server determines when your Live connection get synced. About once a day for the free account and up to six times a day for the premium accounts. You can always request a manual sync from the  www.soocial.com/connections page.
 
Q. I only want part of my contacts to sync with Soocial. Is that possible?
A. You can use filters to select contacts by groups or contacts details to sync with any connection. www.soocial.com/connections 
 
Q. Is there any way I can set the sync with Windows Live to be one way?
A. Soocial only supports two way syncing.

Recent Discussions

Ajax-loader-small

Follow our Tweets

http://assets1.desk.com/rb2b8f5170ff217b032a9b617ec967c37cd75a1c5/javascripts/
true
soocial
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise