Support Center

Yahoo connection FAQ

Last Updated: Jun 24, 2011 05:50PM CEST
Q. How do I set up a Yahoo connection with Soocial?

A. Go to the http://www.soocial.com/connections page and choose "Add Yahoo"


Add Yahoo

Q. How many Yahoo connections can I have in Soocial?

A. Currently it is only possible to have one single Yahoo connection.

 
Q. Can I set the sync frequency for syncing with Yahoo?
A. The server determines when your Yahoo connection get synced. About once a day for the free account and up to six times a day for the premium accounts.
 
Q. I only want part of my Yahoo contacts to sync with Soocial. Is that possible?
A. You can use filters to select contacts by groups or contacts details to sync with any connection. www.soocial.com/connections 
 
Q. Is there any way I can set the sync with Yahoo contacts to be one way?
A. Soocial only supports two  way syncing.

Q. Does the Yahoo connection support group syncing?
A. All groups should be synced between Soocial and Yahoo fine.
 
Q. What fields are supported for Yahoo?
A. Most fields are supported. Not supported:
- Contact pictures
- Relationship fields
- Custom fields
Those fields will not be send to Yahoo but will be kept on Soocial.
 
Q. Is there a limit to how how many contacts Yahoo can hold? 
A. Yahoo can hold a maximum of 5000 contacts. If you have more contacts in Soocial then not all your contacts will make it to Yahoo. You can set up a filter to only have a choice of your contacts on Yahoo. The filters can be found on the www.soocial.com/connections page in each connections settings.

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